A non-refundable 50% deposit is required on all jobs. This locks in the price quoted, and all stock for your job will be ordered once the deposit is paid. The remainder of the monies is due prior to shipment. Any adjustments will be made to the final invoice, ie. any extra invitations or accessories that were needed after the deposit was paid.
As a rule, direct deposit is our preferred method of payment, however, credit card payments can be arranged if required. No goods will be shipped until final payments are made.
Our goods are delivered via Australia Post and all orders carry a $20 postage and handling charge to cover this cost. A signature on delivery is required for proof of delivery, so we recommend having your invitations and goods delivered to somewhere it will be able to be signed for, like a work or office with reception.
We endeavour to pack the items to reduce any chance of damage by using sturdy boxes and wrapping your invitations in bubble wrap. We encourage you to open and inspect the order as soon as it is received to ensure it is in good condition. We take every precaution to ensure that you order reaches you in perfect condition. However Little Sister Invitations cannot be held liable for any damage or charges caused by a third party making delivery of the invitations, including but not limited to loss, delays or damages, or for circumstances beyond Little Sister Invitations’ control. If you are concerned about damages, we strongly suggest you take out insurance on your package. Prices can be obtained by contacting us.
Pick up is available at the sole discretion of Little Sister Invitations and only by prior arrangement.